FAQ
Do you have Cash on Delivery?
Yes. Cash on Delivery (COD) is available in the UAE only.
All other GCC countries have online payment option where you can use your Visa/Master/Amex cards to place an order.
Do you offer any discounts?
Yes. All first time purchases are eligible for a 10% Discount
Use the code SIGNUP at the checkout to avail this discount
Note. this offer is not applicable on SALE items and cannot be combined with any other offer on the website
Do you accept Returns and Exchange?
Yes. We have a 15 day return and exchange policy. you can return items that have a defect or have size fit issues within 15 days from the date of delivery.
What is your refund policy?
In short, We offer cash refund on orders where a defective item was delivered. all other returns / cancellations will receive refund in the form of Store Credit.
Shipping
Delivery Locations
We Deliver in the UAE, KSA, Kuwait and Qatar.
We offer same day and 2 day delivery option in the UAE and 3-4 day delivery option in other GCC countries.
Free Delivery
Free Delivery is available in UAE. Applicable on orders above AED 250.
EXPRESS Delivery
Express, same day delivery is available in Dubai, UAE. all other delivery locations enjoy a standard delivery.